Shipping policy
Shipping Policy
Thank you for shopping with us. We aim to process and ship all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
During busy periods, holidays, or promotional sales, processing times may be slightly longer.
Shipping Time
Our estimated delivery time is 6–10 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other circumstances outside of our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.
Please allow up to 48 hours for tracking details to update after you receive your tracking number.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
clarity1.hub@gmail.com
We will do our best to update the address before the order is shipped.
Lost, Delayed, or Missing Packages
If your package is delayed, please check the tracking information first. If your order has not arrived within the estimated delivery window, contact us at:
clarity1.hub@gmail.com
We will help investigate the issue with the shipping carrier.
We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
International Shipping
If we ship internationally, customers are responsible for any customs duties, taxes, or import fees that may apply. These fees are not included in the product price or shipping cost and are the responsibility of the customer.